The Challenge​​​

With no dedicated ICT personnel, the school relied on the Desktop Engineer or HOD to manage all devices, placing a heavy burden on staff. Device management was largely manual, requiring one-by-one updates for app installations, configuration pushes, and network certificate renewals. Meanwhile, the growing fleet of around 200 iPads, spread across multiple carts around campus, added complexity and made efficient, consistent management increasingly challenging.

The Solution

We developed a full-stack managed services and SaaS solution to support Singapore's National Digital Literacy Programme. The solution integrates best-in-class tools, providing:​

1. Mobile Device Management for centralized control and policy enforcement across iPads and other devices​
2. Classroom Management Services for real-time lesson orchestration​
3. Usage Management Services to extend parental oversight for responsible after-school use​

Beyond software, our proactive managed services handle the entire device lifecycle — from onboarding to ongoing support — enabling secure, scalable, and effective digital learning.​

The Outcome​​​​

Despite having limited manpower resources, the school can now manage its iPad fleet efficiently and at scale, with a system ready to support future growth. The streamlined setup allows the Desktop Engineer to focus more on enabling teaching and learning rather than manual device maintenance.​